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Information Technology & Communication (ICT) Associate at United Nations High Commissioner for Refugees (UNHCR)

Information Technology & Communication (ICT) Associate at United Nations High Commissioner for Refugees (UNHCR)

United Nations High Commissioner for Refugees (UNHCR) was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband. Today, over 65 years later, our organization is still hard at work, protecting and assisting refugees around the world.We are recruiting to fill the position below:Job Title: Information Technology & Communication (ICT) AssociatePosition Number: 10024173Location: Maiduguri – Borno Category: ICTGrade: GS – 6Duration of Contract: 1 YearContract Type: Fixed Term Appointment Context, Duties and ResponsibilitiesUnder the overall supervision of the Admin/Finance Officer, the ICT Associate provides reliable and timely ICT services on the application and infrastructure of UNHCR standard ICT services in the Area of Responsibility (AoR).S/he receives technical guidance from ICT Officer in Abuja or Regional ICT Officer responsible for the Telecom/IT infrastructure in the region in which the field or emergency operation exists.The incumbent will have the following responsibilities:Assist in on-site needs assessment and installation and maintenance of UNHCR Telecommunications and IT equipment.In consultation with the Senior Regional ICT officer, establish the ICT requirements in field operations, taking into account the overall IT and Telecom strategy of the region, the operational needs and the security constraints.Install and configure the most appropriate type of UNHCR IT and Telecommunications systems (HF, VHF, UHF, and Microwave Links, Telephony, and satellite systems) to meet the field and emergency operations immediate ICT needs.Ensure that the equipment under his/her responsibility is in good working condition, by inspecting regularly the hardware and installations. If required, arrange promptly repairs or replacement as necessary according to established procedures.Maintain records of the installations and repairs/replacements done and keep the Regional ICT officer fully informed on the status of the equipment.Provide each office, where equipment is installed, with full information for their asset management records.If applicable, keep a proper inventory level of all sites spares and return spare parts for repair/replacement.Monitor and maintain the LAN, Network Servers, Printers, LAN points, Hubs, Patch pane, etc. to prevent faults occurring.Add or remove users from the Network.Assist in the maintenance of accurate records of users and usage of the Network.Carry out minor hardware maintenance.Provide Technical Briefing/Training on the equipment to local ICT resources and users, including IPs, ensuring that they are able to maintain/use the equipment.Assist in the development and configuration of IT and Telecom Equipment/Kits used in field operations and emergencies.Perform other related duties as required. 

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